Refund Policy
Effective Date: [Insert Date]
Thank you for shopping at [Your Website Name]. We strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, you may be eligible for a refund under the terms outlined below.
1. Eligibility for Refunds
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Our refund policy lasts 7 days from the date of delivery.
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To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.
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Proof of purchase, such as an order confirmation or receipt, is required for processing refunds.
2. Non-Refundable Items
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Items damaged due to customer misuse, mishandling, or unauthorized repairs.
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Products that are not in their original condition or missing parts.
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Any item returned after the 7-day refund period.
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Gift cards and downloadable software products.
3. Refund Process
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To request a refund, contact our customer support team at [Your Email Address] with your order details and reason for the refund.
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed within [X] business days to your original payment method.
4. Return Shipping
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Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.
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We recommend using a trackable shipping service to ensure the safe return of the item.
5. Late or Missing Refunds
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If you haven’t received your refund yet, please check with your bank or credit card provider, as processing times may vary.
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If you still have not received your refund, contact us at [Your Email Address].
6. Changes to This Policy
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We reserve the right to modify this refund policy at any time. Any updates will be posted on this page with an updated effective date.